Question 1

What is the delivery time?

Accepted Answer

Capital cities: 3-5 business days. Inland areas: 5-10 business days. Express shipping available at checkout.

Question 2

What is the return policy?

Accepted Answer

We offer free returns within 7 days. If you are not satisfied, return the item in its original condition for a full refund.

Question 3

What is the warranty policy for mobile phone accessories sold by Kingrow?

Accepted Answer

A: We offer a minimum 30-day warranty, in accordance with Brazilian law. If the product is defective within this period, the customer is entitled to repair, replacement, or a refund. It is necessary to present the invoice and the product for evaluation.

Question 4

Do you ship throughout Brazil, and how does order tracking work at Kingrow Studio?

Accepted Answer

A: Yes, we ship throughout Brazil. All orders have a tracking code, allowing you to follow the delivery in real time. Our commitment is to guarantee a reliable and transparent experience.

Frequently Asked Questions

Frequently asked questions

What is the delivery time?

What is the return policy?

What is the warranty policy for mobile phone accessories sold by Kingrow?

Do you ship throughout Brazil, and how does order tracking work at Kingrow Studio?